Unified Picker App & UOS

Unified Order Service

Enterprise-grade order management + integration layer

Powering Connected Commerce

One Integration

Connect once, plug in any sales channel

Enterprise Scale

Built for reliability and performance

Ready to Use

Picking app included out of the box

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What is the Unified Picker App and UOS?

Unified Integration Layer

Sits between your systems and every sales channel. Integrate once, then plug channels in and out via adapters.

No More Brittle Integrations

Replace fragile one-off integrations with a robust, adapter-based architecture that isolates third-party quirks.

Enterprise Reliability

Normalises orders, handles failures properly, and scales under load with explicit success/failure events.

Ready Out of the Box

Ships with a commercial, warehouse-device-ready picking app included — no extra tooling required.

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Key Benefits

One clean API for the full order lifecycle across all channels

Built to eliminate duplicated, fragile channel integrations

Central handling of validation, normalisation, retries, and audit trails

Adapter-based, plug-and-play channels isolate third-party quirks

Stable core order model while channels evolve independently

Asynchronous, event-driven architecture for speed and resilience

Explicit success and failure events — no silent order loss

Integrated commercial picking app, ready for warehouse and handheld devices

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Adapter-Based Architecture

UOS uses channel adapters to handle channel-specific formats and rules, while keeping a standardised internal order model.

Speed: Add or swap channels without rewriting core order logic

Resilience: Asynchronous (web–queue–worker) architecture keeps API calls fast

Reliability: Explicit success/failure events — no silent failures

View Architecture Diagrams →

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Asynchronous Platform

Built for enterprise reliability + scalability, so integrations don't collapse under peak load or external system wobble.

Fast API responses — heavy lifting happens in background
Automatic retries and failure reporting via webhooks
Real-time sync via webhooks/WebSockets
Strong security: API keys + OAuth 2.0

Learn More →

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Dashboard

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The Problem We Solve

One Integration Connect to UOS once, then plug in channels (Amazon, Salesforce, Uber Eats, Just Eat, etc.)

Handles Complexity Validation, normalisation, versioning/audit trail, workflow rules, and event-driven updates

Multi-Channel Chaos Every channel has different schemas, quirks, and failure modes — UOS standardises that mess

Enterprise Ready Built for reliability + scalability, so integrations don't collapse under peak load

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Integrated Picking App

Commercial, warehouse-device-ready picking application included out of the box.

Ready for warehouse and handheld devices
Faster rollout from order ingestion to physical fulfilment
No extra tooling required
Seamlessly integrated with order management

Explore Drone API →

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USPC: Unified Product Classification Standard

Hierarchical Taxonomy

Department → Category → Subcategory structure (e.g., Ambient > Breakfast > Cereal) with unique IDs like UOS-AMB-BRE-CER

Pick Walk Optimization

Products organized by temperature zones (Ambient, Chilled, Frozen) with sequenced routes that minimize picker travel time and maximize efficiency

Zone-Based Picking

Logical zones mapped to physical locations (aisle, bay, shelf level) with sequence ordering for optimal pick path routing

Standardized Locations

SKU-to-location mapping ensures consistent picking across stores, enabling efficient warehouse operations and accurate inventory management

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Ready to Get Started?

Explore our documentation, dashboard, and API to begin your journey